cancellation & voucher policies

Cancellation  Policy

-Within less than 24 hours of the appointment: 50% of the cost of the treatment booked will apply.

-Non-arrivals: the full treatment charge will apply.

-Late arrivals: the treatment time will be reduced accordingly and charged at the full price.

Gift  Voucher  Policy

-Gift vouchers expire three years after the date of issue.

-Promotional or complimentary vouchers expire six months after the date of issue.

-Vouchers cannot be exchanged for cash and cannot be replaces if lost or stolen.

-No balance on the voucher will be given as cash.

-If the price has increased over the duration of the validity of the voucher, the holder will be required to pay the sum of the balance